When you’re looking for financial advice, you would hope there are two things you can count on from the person on the end of the phone:
- They know what they are talking about
- They have your best interest in mind
That is why it’s important that your call is answered by a certified credit counselor who works for an accredited credit counseling agency.
Certified and accredited are the keywords here. They mean that an independent organization has verified that the counselor knows what they are talking about and that the agency has your best interest in mind.