Hours of Operation

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Credit Counseling


Monday – Friday: from 9:00 a.m. to 10:00 p.m.*
Saturday: 9:00 a.m. to 6:00 p.m.*
*Eastern Standard Time (EST)

Customer Service

Speak with a customer support representative
Or get help by logging into your account


Monday – Friday: 8:00 a.m. to 6:00 p.m.*
*Eastern Standard Time (EST)

Housing Counseling

Find out about online homebuyer education
Sign-up for a Housing workshop at our office


InCharge’s Certified Housing Counselors are available
Monday – Friday: from 9:00 a.m. to 5:00 p.m.*
*Eastern Standard Time (EST)

Bankruptcy Counseling

Get help with pre-file credit counseling or pre-discharge debtor education. Enroll in our Bankruptcy Attorney program


Monday – Friday: from 8:00 a.m. to 5:00 p.m.*
*Eastern Standard Time (EST)


InCharge Debt Solutions.
5750 Major Blvd, Suite 300
Orlando, FL 32819


New Year’s Day (January 2 Observed)

Martin Luther King Jr. Day (Observed)

President’s Day

Memorial Day

Independence Day

Labor Day


Day after Thanksgiving

Christmas Eve 

Christmas Day (December 26 Observed)

New Year’s Eve