Hours of Operation

Credit Counseling


Monday - Friday: from 9:00 a.m. to 10:00 p.m.*
Saturday: 9:00 a.m. to 6:00 p.m.*
*Eastern Standard Time (EST)

Customer Service

Speak with a customer support representative
Or get help by logging into your account


Monday - Friday: 8:00 a.m. to 6:00 p.m.*
*Eastern Standard Time (EST)

Housing Counseling

Find out about online homebuyer education
Sign-up for a Housing workshop at our office


InCharge’s Certified Housing Counselors are available
Monday - Friday: from 9:00 a.m. to 5:00 p.m.*
*Eastern Standard Time (EST)

Bankruptcy Counseling

Get help with pre-file credit counseling or pre-discharge debtor education. Enroll in our Bankruptcy Attorney program


Monday - Friday: from 8:00 a.m. to 5:00 p.m.*
*Eastern Standard Time (EST)


InCharge Debt Solutions.
5750 Major Blvd, Suite 300
Orlando, FL 32819


New Year’s Day

Martin Luther King Jr. Day

President's Day

Memorial Day

July 5th in observance of Independence Day

Labor Day


Day after Thanksgiving

Christmas Day