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InCharge FAQs

FAQs

Here we provide the answers to your most common questions about InCharge Debt Solutions and our services, about being on a Debt Management Program (DMP), what alternative solutions are available to consolidate debt, and what you can expect from credit counseling, and the foreclouse prevention and pre-purchase Housing Counseling we offer.

FAQs: Why InCharge?

  • What is InCharge Debt Solutions?
  • Why choose InCharge?
  • What are the benefits of working with InCharge?
  • How many people has InCharge helped?
  • How can InCharge help me?
  • If InCharge is nonprofit, how is it funded?

FAQs: Using InCharge Services

  • How do I get access to InCharge services?
  • Are there fees for InCharge services?
  • Is the InCharge website and data system secure?
  • Why are certified financial counselors important?
  • Is counseling confidential?
  • Will InCharge report financial information to the IRS or credit reporting agencies?

FAQs: About Credit Counseling

  • How do I know when (and where) to seek credit counseling?
  • How long will my counseling session take?
  • What should I have available for my counseling session?
  • Will I need to provide my Social Security Number?

FAQs: Debt Management Programs – Before Joining

  • I've heard the term "Debt Management" - what's that?
  • What is the InCharge DMP?
  • How does the InCharge Debt Management Program work?
  • What will I need to do to be successful on a DMP?
  • Will being on a DMP affect my credit score?
  • Must I have all my credit card accounts on the DMP? Can I keep one account off?
  • What special services does InCharge offer as part of a DMP?
  • How many credit accounts can I put on the Debt Management Program?
  • I share bills with my boyfriend/girlfriend; can we put everything on the same account?
  • I may not have access to all my creditor information; can I still enroll?
  • What if creditor accounts are in my maiden name?

FAQs: Debt Management Programs – After Joining

  • I just signed up for a DMP; now what happens?
  • Once I'm on a DMP, when will creditors start lowering interest rates, dropping late fees, etc.?
  • My name is on the DMP account; is it okay if someone else makes the payments?
  • Can I pay more than my monthly payments?
  • How do I know if my payment was received?
  • Even though I'm on a DMP, I'm still getting collection calls; how do I deal with them?

General debt-related FAQs

  • How do I eliminate credit card debt as quickly as possible?
  • Is there a "right way" to reduce credit card debt?
  • What are debt consolidation and debt settlement?
  • How do I calculate my debt-to-income ratio?
  • How can I manage my debt or find a way to settle my outstanding debts?
  • Is there such a thing as a how-to-get-out-of-debt calculator?

FAQs: Housing Counseling

  • If I'm also behind in my mortgage, can InCharge help?
  • What steps should I take to qualify for a mortgage?

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