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Client Bill of Rights

As Our Clients, You Have The Right To:

  • Confidential, knowledgeable, professional and courteous service.
  • Non-judgmental counseling by trained and experienced certified counselors.
  • Prompt response to questions, requests and concerns.
  • Monthly statements of funds received from you and payments made to your creditors.
  • Access to a library of online tools and educational materials.
  • A Complaint Resolution Process should you have any dissatisfaction with InCharge services.
  • Discontinue your relationship with InCharge at any time, for any reason.
If you feel that we have not upheld each of the rights listed above, please contact:

Tarina Curtis

Manager of Client Services
InCharge Debt Solutions
5570 Major Blvd., Suite 300
Orlando, FL 32819
407.488.8721
tcurtis@incharge.org


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