Who we are and what we do
InCharge Debt Solutions ("InCharge") is a 501(c)(3) nonprofit organization that offers free credit counseling services to consumers who seek help with budgeting and credit issues.
During the credit counseling session, consumers provide detailed information about the type, amount and source of all significant items of income, assets, liabilities and expenses. Counselors then interview the consumer about their budget and finances. Counselors discuss with the consumer a variety of topics such as employment, education, buying habits, significant expenditures and any significant past or anticipated change in their earnings, assets, expenses and liabilities, including the reason or cause for the change.
Using the information provided by the consumer, an assessment of a consumer's debt situation is performed to determine the options that may be available to the consumer. The analysis provides the framework for a personalized educational counseling session that provides the consumer with a number of options and strategies for addressing their debt problems, including creating and maintaining a budget, modification of spending habits, establishing debt management payment plans with creditors, negotiating directly with creditors on payment or interest rate relief and filing for bankruptcy.
Counselors also explain the advantages and disadvantages of each solution option and make recommendations for which options are best suited to meet the consumer's individual needs, goals and circumstances. Counselor identification of underlying problems that may contribute to consumer financial problems such as loss of employment or medical issues may result in appropriate referrals to third party social services or other service providers.
A debt management program may be a good solution option for a consumer with unsecured credit card debt that exceeds the consumer's ability to pay. InCharge Debt Solutions will work with the consumer's unsecured credit card creditors to obtain lower interest rates, credit account re-aging and elimination of late and over limit fees. Debt management program clients make a scheduled monthly payment to InCharge Debt Solutions for monthly disbursement to the client's creditors. During the life of the debt management program the client has access to many educational programs and tools designed by InCharge Debt Solutions to help support the client's successful completion of the debt management program and for continued money management success after the program.
InCharge Debt Solutions is approved by the U.S. Department of Housing and Urban Development ("HUD") to offer housing counseling services. Housing counseling is a broad description for a variety of counseling services offered to consumers including, but not limited to, pre-purchase home buying, mortgage delinquency and default resolution, mortgage delinquency prevention, homeowner financial management and budgeting and rental housing. The housing counseling session may include education on buying a house, renting an apartment or house and in some cases assistance with the mortgage delinquency state of homeownership.
Supporting the InCharge mission is InCharge Education Foundation, Inc. also a 501(c)(3) nonprofit organization, developing innovative personal finance education tools such as content-rich Web sites, magazines like Military Money for American service members, the e-learning tool Mind Your Finances, CDs and Web-based educational programming. InCharge Education Foundation Inc. is also a provider of bankruptcy credit counseling and debtor education courses for consumers seeking bankruptcy protection.
Our history
InCharge Debt Solutions was established as a Nevada nonprofit credit counseling organization in 1997. In 2000 the corporate headquarters was moved to Orlando, Florida. InCharge Education Foundation, Inc. was established in 2003 as supporting organization to InCharge Debt Solutions. InCharge Education Foundation, Inc. provides consumer financial education and other services to InCharge Debt Solutions and to consumers nationwide.
Mission
InCharge Debt Solutions provides relief to financially distressed individuals and families experiencing debt problems and provide consumers with education and personal financial management tools to enable them to use credit responsibly.
Quality Policy
InCharge Debt Solutions is committed to providing personal financial education to consumers at large, to offering credit counseling and financial management tools and, when appropriate, a debt management program to those individuals who are struggling with excessive debt. We do this through our commitment to meeting organizational requirements, continuous improvement of our operations and in exceeding customer expectations.
Contact
Media Relations
mediarelations@InCharge.org
(407) 532-5577